Upgrade To Windows 11 ~ With Your Apps and Data Intact!

 Can You Install Windows 11,

Without Losing Apps or Data In The Process? 

Why yes you can! 

Thanks to the Windows Installation Assistant!

I found an article (linked below) while looking into a "surefire" way to upgrade a Windows 10 system to Windows 11, without having to run the risk of needing to reinstall software and applications, or even potentially loose data. Currently, the only guaranteed method to install Windows 11 on your computer without performing a fresh install is by using the Installation Assistant. This tool from Microsoft acts as an update, transforming your existing Windows installation to the newer version without affecting any of the files or applications:

 https://helpdeskgeek.com/windows-11/how-to-upgrade-to-windows-11-without-losing-any-data/

Pacific NW Computers

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Scan/Repair Corrupted Windows 10 & Windows 11 System Files

1) Open an elevated Command Prompt:

2) In the command prompt, enter the following commands one at a time. Let each procedure fully complete its process before moving on to the next command/repair.

1. SFC /SCANNOW
2. DISM /Online /Cleanup-Image /StartComponentCleanup
3. DISM /Online /Cleanup-Image /RestoreHealth

3) Restart the system and verify repairs were completed successfully.

4) If issues persist after running these repairs, running a repair installation of the Windows Operating System (being sure to retain user data) would be the next step in hopes of repairing the system:

https://support.microsoft.com/en-us/windows/reinstall-windows-d8369486-3e33-7d9c-dccc-859e2b022fc7#bkmk_reset_windows_10

Pacific NW Computers

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Test Your Laptop Battery (Windows 10, Windows 11)

Easily test your Windows 10 or Windows 11 laptop's battery with a simple command using the built-in Microsoft Windows Powershell!

1. Open the Windows PowerShell by right-clicking on the Start menu icon and selecting "Windows PowerShell (Admin)" from the menu that appears.
• A pop-up window may ask for permission to make changes to your device; say yes.
2. The blue PowerShell command window will appear. 
3. In the window that opens up, enter:
   

   powercfg /batteryreport /output "C:\battery-report.html"

4. Press Enter to run the command.
5. PowerShell will then tell you the name of the generated battery life report HTML file and where it has been saved on your computer. 
• It should be located at the root of your C:\ drive.
6. You can now close the PowerShell window.
7. Next, open File Explorer and access the C: drive. 
8. There, you should find the battery life report saved as an HTML file called, "battery-report.html"
9. Double-click the file to open it in your default web browser.
10. In the report, find the Design Capacity and Full Charge Capacity of your laptop's battery.
11. Now, using a calculator on your phone or your computer, divide the Full Charge Capacity by the Design Capacity amounts.
12. If the result on your calculator is 0.80 or less, it may be time to replace your battery!

Jon Pienkowski

Pacific NW Computers

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Find Your Microsoft BitLocker Recovery Key

So your Windows Computer just recently completed some Windows Updates, or maybe you changed some system settings. But NOW all of a sudden, your Windows computer is asking for a "BitLocker Recovery key" to be able to start your computer!
But you have no idea what BitLocker is, what BitLocker does, nor do you know what to do!

"BitLocker Drive Encryption is a data protection feature that integrates with the Windows operating system and addresses the threats of data theft or exposure from lost, stolen, or inappropriately decommissioned computers."

Which is all fine and dandy if you purposefully set it up, and saved the recovery key information. The BitLocker disk encryption keeps your data safe in the event your computer is lost or stolen. But, more often than not, folks don't even realize that BitLocker is even turned on, and thusly do NOT have any recovery methods ready to go if they were to get locked out!

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key. 

There are several places where your recovery key may be, depending on the choice that was made when activating BitLocker.  If you purposefully turned on BitLocker hard drive encryption, you may have printed out the security key that was created.   Or you may have saved that BitLocker Recovery key information to a USB thumb drive and thusly created a "Recovery USB Key". If so, just use the appropriate recovery method that you have created/saved, to get back into your system!

If you don't have any kind of Recovery Key information backed up or saved, the easiest way to find your BitLocker recovery key is through the Microsoft account you were using on that computer! Your Microsoft account is typically tied to your everyday email address, plus a password that was set up.

So all you need to do is use another computer or a tablet, or even your cell phone, and sign in to your Microsoft account to find your recovery key. This is the most likely place to find your recovery key! 

You can do this by visiting, https://account.microsoft.com/devices/recoverykey

If you are NOT able to find any sort of recovery key, you would be looking at having to reinstall the Windows Operating System to get the system functional again. But, since the hard drive is encrypted, data backup nor data recovery would be possible.

If we can be of any assistance with this type of problem or issue, please don't hesitate to reach out!

Jon Pienkowski
Pacific Northwest Computers
360.624.7379
www.linktr.ee/pnwcomputers

Fix the "Virus Scan Failed" download error in Google Chrome, and the "Couldn't Download Virus Scan Failed" error in Microsoft Edge

1. Locate the following registry subkeys:
   \HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Attachments
2. If you do not see the "Attachments" subkey, create it by right-clicking on "Policies", selecting "New", then clicking "Key", and then typing "Attachments" as the key name.
3. Right-click "Attachments", select "New", and then click "DWORD (32-bit) Value".
4. Type "ScanWithAntiVirus" as the value name, and then press Enter.
5. Right-click the new "ScanWithAntiVirus" DWORD value, and then click "Modify".
6. In the "Value data" box, type 1, and then click OK.
7. Exit the Registry Editor.
8. Restart your computer, and then log back into Windows to have the registry change take effect!

The download error(s) should be now resolved in both Google Chrome and Microsft Edge!

Jon Pienkowski
Pacific Northwest Computers
www.pnwcomputers.com
www.linktr.ee/pnwcomputers
360-624-7379

M.2 SSD Not Detected by Windows 11/10 Installer

If you experience that the Windows installer cannot find your M.2/NVMe drives when installing Windows 11/10, try this process of loading the Intel IRST driver to gain access to your SSD drive!

For the Intel CPU platform, you need to manually install Intel Rapid Storage Technology (IRST) driver during the Windows installation process. You can also refer to the Intel document of How to Configure RAID or Intel Optane Memory with Intel RST on an Intel VMD Capable Platform.
Note: The following pictures are a reference, it may be varied depending on the different versions.

Manually install Intel Rapid Storage Technology (IRST) driver

• Download Intel Rapid Storage Technology (IRST) driver Download Link.
• After downloading the driver, right-click [V18.0.4.1146_IRST_VMD_20H1] compressed file① and select [Extract All]②.

• Select a Destination③ (such as a USB thumb drive) and click [Extract]④.

• After the extraction is completed, please copy the entire folder (V18.0.4.1146_IRST_VMD_20H1) to a USB flash drive.
• If you used a USB flash drive to create the Windows 11/10 installation media as well, please copy the entire folder to the same USB flash drive which is created as the Windows 11/10 installation media.

• After the copying is completed, make sure the folder includes the following files.

Install Intel Rapid Storage Technology (IRST) driver

• Connect the USB flash drive which includes the Windows 11/10 installation media and Intel Rapid Storage Technology (IRST) driver (V18.0.4.1146_IRST_VMD_20H1 folder) to the target computer. (If you used a DVD to install Windows 11/10, please insert the DVD and consist of the above files USB flash drive to the target computer together.)
• Restart the Windows 11/10 installation process, here you can learn more about How to use installation media to insatll Windows 11/10.
• On the screen of Where do you want to install Windows and Windows cannot find any drives, please select [Load driver]①.

• Select [OK]②.

• Click [OK]③.

• Select [Browse]④, then find the [V18.0.4.1146_IRST_VMD_20H1] folder⑤ and select [OK]⑥.

• Select [Intel RST VMD Controller 9A08 (TGL) ]⑦, then select [Next]⑧ to install the driver.

• After the driver installation is completed, the drives will appear normally.

That's it!

The Windows installer should now see your M.2/NVMe drive!

Original Article:
https://www.asus.com/support/faq/1044458

Ransomware Infection? This could help!!

Ransomware infections are a very real and very serious problem that general computer users, and businesses alike, should be prepared for!

• First off, the best prevention to start with is to have good security software installed that can protect you from Ransomware infections (such as Malwarebytes Anti-malware, Kaspersky Antivirus, etc).
• Secondly, have a good data backup system in place that follows the 3-2-1 backup rule to keep your data safe! 
• The 3-2-1 backup rule simply states that you should have:
• 3 copies of your data (your main data and 2 backup copies)
• On two different media types (NAS drive and a thumb drive)
• With one copy off-site for disaster recovery (cloud backup, etc).

If you do get hit with a ransomware infection, the website below can help you identify which ransomware you were infected with and if there is a de-encryption tool available to help get your data/files back: https://id-ransomware.malwarehunterteam.com/

Pacific NW Computers

www.pnwcomputers.com

360.624.7379

Simple Automatic Backup

Quick Computer/Laptop Tip:

If your laptop has an SD card slot and you don't have a data backup system in place, you can use an SD card to set up an automatic backup of your Windows computer!
No clunky external hard drive is needed if you aren't storing a ton of stuff! 

• Snag a compatible 128, 256, or 512GB Class 10 U3 V30 or better SD card off of Amazon
• Pop that little chip into the card reader slot on your laptop.
• Open up the "Backup and Restore (Windows 7)" system utility from the Windows Control Panel. 
• Select the installed SD card as your backup destination and continue with, and complete, the backup configuration! 
• Then just leave the SD card plugged in, and the computer will automatically backup to the installed SD as scheduled!

That's it! 🙌
Easy peasy, lemon squeezy; your data is now automatically backed up! 

Pacific NW Computers

www.pnwcomputers.com

360.624.7379

Upgrade your Windows 10 PC to Windows 11 NOW!

No need to wait for the Windows Update to come along... You can download and install Windows 11 RIGHT NOW!

All you have to do is use Microsoft's Windows 11 Installation Assistant, and you can upgrade your computer today!

You need to make sure your system is compatible and meets the minimum system requirements for Windows 11. You can check your computer's compatibility by using Microsoft's PC Health Check application!

Windows 11 System Requirements:

• Processor 1 gigahertz (GHz) or faster with 2 or more cores on a compatible 64-bit processor or System on a Chip (SoC).
• AMD Compatible CPUs
• Intel Compatible CPUs
• RAM Minimum of 4 gigabyte (GB).
• Storage: 64 GB or larger storage device.
• System firmware UEFI, Secure Boot capable. Check here for information on how your PC might be able to meet this requirement.
• TPM Trusted Platform Module (TPM) version 2.0. Check here for instructions on how your PC might be enabled to meet this requirement.
• Graphics card Compatible with DirectX 12 or later with WDDM 2.0 driver.
• Display High definition (720p) display that is greater than 9” diagonally, 8 bits per color channel.

Monitor & Printer Color Calibration - PC

Printing out images can sometimes produce different colors and tones than you might expect. Here are a few ways to make sure your screen and printer are properly calibrated.

• DON'T USE STANDARD PRINTER/COPY PAPER!
  
  
• Get a Professional Graphic Design Monitor; Even One Pre-Calibrated:

ViewSonic Professional 27 Inch 4K Monitor with 100% sRGB Rec709 14-bit 3D LUT Color Calibration for Photography and Graphic Design

• Calibrate Your Monitor Colors - Windows 10:

1. Click Search or Cortana in the lower-left corner of your display.
2. Type "Calibrate Display Color".
3. Select "Calibrate Display Color" from the flyout menu to open "Display Color Calibration"
4. If your system has more than one monitor, move the "Display Color Calibration" application window to the display that you want to calibrate and then click Next.
5. Follow the instructions as they walk you through calibrating your monitor.

• Display Color Management - Windows 10:

It's important that you make sure that both your monitor and your printer are using the proper ICC profile. You can see and change these profiles from the "Windows Color Management" dialog box. 

To get there, follow these steps:

1. Click the "Windows Search" or "Cortana" icon in the lower-left corner of your screen.
2. Type "Color Management".
3. Click the Device drop-down menu.
4. Choose your monitor from the list.

Note that if you did not install the drivers that came with your monitor, Windows may recognize and install its own profile for your display. Some inexpensive displays may not come with ICC profiles, and in turn, draw their calibration info from one of Windows' several generic profiles. And remember that, as mentioned, a good number of monitors come calibrated for office settings; the monitor may require some additional tweaking to get colors to match more closely to what comes out of your printer.

• Printer ICC Profile for Paper Being Used: 

As for your printer's ICC profile, nowadays, nearly all printers come with them, which programs like Photoshop, Illustrator, and InDesign load and read as soon as you select the device from the printer list in the application's Print Settings (or equivalent) dialog box. You can also pick up ICC profiles from the hardware manufacturer's website or by contacting the company directly. When you have the profile in hand, you can install it in Windows in two steps:

1. Right-click on the ICC profile file (it has a .icc file extension)
2. Click "Install profile"

ICC Profiles and Monitor Settings Database

• Hardware Color Profiler/Calibration Tool:

Monitor calibration kits and/or monitor-printer calibration kits, have been around for some time now and many of them work quite well. They range in cost from just less than $100 to more than $500. These devices can be your go-to for the entire process of calibration, or in addition to the steps listed previously. 

Datacolor SpyderX Pro – Monitor Calibration Designed for Serious Photographers and Designers

• Other Calibration Tools:
• https://www.calibrize.com/ - Download
• http://www.lagom.nl/lcd-test/ - Online
• https://www.photofriday.com/info/calibrate - Online

Hopefully, with all these steps complete, you should find that your prints are much closer to those on your screen.

Winning Against Windows 10: Fight Microsoft and Win!

Ever since the release of Microsoft’s “Free Upgrade” to WIndows 10 (which came to and end August 1st 2016), I have fixed dozens of computers for people which had system damage or issues stemming from an unwarranted upgrade of their computer to Windows 10. The upgrade to Windows 10 was free for Windows Vista and Windows 7 users for almost a year, but was supposed to be an optional decision. The end user was supposed to decide on whether or not, or when, to install Microsoft’s “latest and greatest operating system”.

As well all know from either the news, friends, family, or even personal experience, Windows was tricky with this OS upgrade and many people were automatically upgraded without direct and clear consent or without any knowledge until it was too late. If they did agree, some users had major issues with system stability, hardware, and software following the upgrade to Windows 10. Not the smooth process Microsoft said it to was to be... This means repair costs for folks as well as the inconvenience of downtown, as well as lost work and income for business.

Well recently I had a customer whose business computer went down due to a non-user initiated Windows 10 upgrade. The upgrade actually didn't complete correctly, killing the Windows OS upgrade installation (mid-install) requiring the system to be brought into the shop, have Windows 7 re-installed and onsite service to get everything set back up again. Well my client did some research and found a ebook on Amazon called "Winning against Windows 10".

"Winning against Windows 10" is the story of a woman named Teri Goldstein and specifically lays out how Teri fought back against Microsoft (due to a Windows 10 upgrade that messed up her system) and she actually was able to win; forcing Microsoft to reimburse her $10,000!!

Using the book (which gives you the specifics on her court case), my client was able to fight back against Microsoft themselves and was able to get Microsoft to reimburse them for all of the repair costs; onsites and all!

So if you have had any issues with Windows 10 "damaging" your computer and you had to get it fixed and/or can prove lost income from downtime, etc you could get Microsoft to pay you back!!

https://www.amazon.com/Winning-Against-Windows…/…/B01IU0A2N6

Any questions or comments?? Feel free to get in touch!
www.pnwcomputers.com