Monday, February 20, 2023

Apple ID; Can't Sign-In On Older Devices

Have you ever gotten an older Apple device (iPad, iPod, etc) and when you tried to set it up, and try to log in with your Apple ID information, you get an error message along the lines of; "This Apple ID cannot be used on this device. This Apple ID can only be used with devices running iOS version 15 or newer."

Turns out your Apple ID account has a "Recovery contact" setup/associated with your account just in case you ever get locked out. Well, that feature is unfortunately a modern iOS feature, and if enabled you will get the previous error when you try to sign in to an old Apple device with that associated Apple ID!

So what is the fix?

Remove the recovery contact(s) from your account! That's it!
Once you do that, you will then be able to login to older Apple devices using your Apple ID information.


Pacific Northwest Computers
360.624.7379