Friday, September 2, 2022

Microsoft Surface Random "Kernel Power" Shutdown

Microsoft Surface & Surface Pro
"Kernel Power" Shut Down Bug

Here are a few ways you can fix the random "Kernel Power" shutdown issue that some Microsoft Surface and Surface Pro systems can have. 
The issue seems to be tied to the Intel Graphics/Display driver and/or the associated Intel Graphics Command Center software settings.


Option 1: Update the display drivers to the latest version (from Intel, not Microsoft):


Option 2: Disable the "Panel Self Refresh" option in the Intel Graphics Command Center:

  • Install the Intel Graphics Command Center from the Microsoft Store. 
  • Open up the Intel Graphics Command Center software after it has been installed
  • Go to System > Power and look for "Panel Self Refresh"
  • Turn it off for both "On Battery" and "Plugged In"

Option 3: Change the display drivers to the Microsoft Basic Display Adapter:

  • Open the Device Manager.
  • Expand "Display Adapters".
  • Right-click on "Intel(R) Iris(R) Plus Graphics" and select "Update driver".
  • Choose "Browse my computer for driver software".
  • Choose "Let me pick from a list of available drivers on my computer".
  • Select "Microsoft Basic Display Adapter" and click Next to install the drivers.
 

Option 4: Remove "Modern Standby" features and create a new (non-balanced) power plan:

  • Open the Registry Editor and navigate to: "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power".
  • Change the "CsEnabled" value from '1' to '0'. 
  • Click OK and restart the Surface Pro.
  • If you do not see the "CsEnabled" subkey, create it by right-clicking on "Power", selecting "New", and then click "DWORD (32-bit) Value" and typing "CsEnabled" as the value name, and then press Enter.
  • Now you should be able to change the "CsEnabled" value from '1' to '0'. 
  • Click OK and restart the Surface Pro!

One or all of these tricks might be needed to correct the Kernel Power shutdown bug. But I have gotten the problem fixed for clients by using one, or all, of the tricks listed above!


Jon Pienkowski
Pacific Northwest Computers
www.pnwcomputers.com
www.linktr.ee/pnwcomputers
360-624-7379

    Thursday, September 1, 2022

    Fix the "Virus Scan Failed" download error in Google Chrome, and the "Couldn't Download Virus Scan Failed" error in Microsoft Edge

    Fix the "Virus Scan Failed" download error in Google Chrome, and the "Couldn't Download Virus Scan Failed" error in Microsoft Edge

    1. Locate the following registry subkeys:
      \HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Attachments
    2. If you do not see the "Attachments" subkey, create it by right-clicking on "Policies", selecting "New", then clicking "Key", and then typing "Attachments" as the key name.
    3. Right-click "Attachments", select "New", and then click "DWORD (32-bit) Value".
    4. Type "ScanWithAntiVirus" as the value name, and then press Enter.
    5. Right-click the new "ScanWithAntiVirus" DWORD value, and then click "Modify".
    6. In the "Value data" box, type 1, and then click OK.
    7. Exit the Registry Editor.
    8. Restart your computer, and then log back into Windows to have the registry change take effect!

    The download error(s) should be now resolved in both Google Chrome and Microsft Edge!

    Jon Pienkowski
    Pacific Northwest Computers
    www.pnwcomputers.com
    www.linktr.ee/pnwcomputers
    360-624-7379

    Thursday, August 11, 2022

    Guerilla SEO


    Guerilla SEO

    Step 1:

    Have a website made, or build a website for your company.
    For its ease of use and simplicity, we use and recommend Weebly for easily building and maintaining a website inexpensively.

    Step 2:

    Get your business signed-up and set up with “the big guys”:

    Step 3:

    Create a business page, and/or account, with all of the major Social networks. Be sure to Include ALL of your important business information; including your logo, address, phone number, email, website, etc.

    Step 4:

    Once you have all of your social media accounts set up, go through the “Free Web Business Listings” list below and set up a business listing through EACH service. Include ALL of your important business information; including address, phone number, email, website, social media accounts, etc.

    Step 5:

    Create a free Linktr.ee webpage for ALL of the different web links you now have! You can list your main web page, blogs, social media accounts, payment services, etc.

    *Extra:

    If you would like to accept ANY form of payment from your customers (besides check, cash and credit cards) sign up with the following payment services as well:

    Tips, Tricks, and Recommendations:

    1. Purchase your website domain for 2 years or more when signing up or renewing. Renewing your website for just 1 year can make your page appear “temporary” to search engine bots.
    2. If search engine bots come across your website information in different places across the internet, your website will start to rank higher in search results organically due to your site’s “perceived” importance.
    3. I recommend using Instagram as the main “Hub” for the bulk of your social media posts. With Instagram, you can connect your Facebook, Twitter, and Tumblr accounts to share whatever you post on Instagram, to those other social networking platforms as well! From there you can share that same post to other social media platforms by just copying and pasting the post.
    4. Use hashtags in your social media posts to have your posts listed in those associated hashtag categories.
    5. Go through your website page by page, and make sure that certain “keywords”, that you want to be found with, are used at least 4 times on the associated webpage.
    6. When posting to social media, use your main website address AS WELL as your Linktr.ee address.

    Free Web Business Listings:

    A website with a * indicates that either the website is having issues, or the website might be a "paid for" service and may not actually be free.

    Jon Pienkowski
    Pacific Northwest Computers
    www.pnwcomputers.com
    www.linktr.ee/pnwcomputers