AMD Motherboard BIOS/UEFI Upgrades & Setup Service

AMD BIOS Upgrade & Setup ~ $80!

With an AMD Athlon 3000G, I can upgrade the BIOS on your AMD motherboard(s) to accept newer generation AMD CPUs! 

I can also set-up your motherboard with proper overclocks to maximize the performance of your installed RAM and CPU!

"AMD began the introduction of the new 3rd Gen Ryzen™ Desktop Processors in July of 2019. To enable support for these new processors on your AMD motherboard, an updated BIOS may be required. Without such a BIOS, the system may fail to boot with a 3rd Gen AMD Ryzen™ Processor installed." ~ https://www.amd.com/en/support/kb/faq/pa-100

Pacific Northwest Computers
Toll-Free ~ 1-888-533-6199
Local ~ 360-624-7379
SMS ~ 503-583-2380

*The advertised rate is for in-shop service. Onsite service would be charged at our normal hourly rate: www.pnwcomputers.com/rates.html

CenturyLink vs Xfinity! What Internet Provider is the Best!?

CenturyLink vs Xfinity

Out in the Pacific North West we only have two options when it comes to internet service providers: 

CenturyLink or Comcast

Only two?!

That's right!

Even if you are farther out in the rural areas and have service from TDS or SpiritOne, you are simply using rebranded internet from one of those two providers. So that leads us to one of the most asked questions that I get;

"What should I use!? Comcast/Xfinity or CenturyLink?!"

Well for starters, I have used both services for well over 10 years. But I am currently with Comcast/Xfinity Internet. I used CenturyLink for about 10 years when I lived in Battle Ground, WA, and briefly again when I moved to Vancouver, WA. But have been with Xfinity/Comcast for the last 10 years now. Not to mention the thousands of on sites I do a year (for the past 11 years), I see and deal with a LOT of networking and internet issues. So I think can safely say that I have a good understanding of how each of these companies works and operates.

When it comes to you how much Internet you get per dollar, CenturyLink right now is the king of the castle. With their new fiber Internet Service, they are able to get one-gigabit speeds to their customers at a cheaper price than you can get similar speeds from Comcast/Xfinity.

However, in my experience, I've found that CenturyLink had the most downtime and most extended downtimes of the two companies. For example, when I was in college I had a finals test to do through an online school. I was not able to complete that test due to a 72-hour outage from CenturyLink. I have had some outages with Comcast/Xfinity that sometimes have lasted most of the day or the night. But I have never run into such an extensive outage issue via Comcast/Xfinity.

Now the one issue I would definitely give a crown to Comcast/Xfinity four is the lack of the ability in their support team to properly identify and rectify issues with their customer’s internet connection and speed issues. For example, I recently upgraded to 1GB internet service at my home office. With a compatible modem and all, my internet went down for several days after the upgrade had occurred. They did get me up and running, but was not getting the speed I was paying for. In total it took over two weeks of phone tech support, and three visits from an onsite technician to get my Internet to working correctly. I have had similarly bad of issues getting tech support from CenturyLink as well, but I think Comcast/Xfinity beats them by a margin.

As a side note to all that I have explained bout Comcast/Xfinity so far, I would also bring attention to their Comcast/Xfinity business service. If you are a business, you don’t necessarily have to use their Business internet service. They purport that the business internet has a guaranteed uptime that the home internet doesn’t have, but have never found that to be true. If they have an outage, typically home and business services go down first. I will note, however, that business customers are prioritized for onsite service. That I can verify. However, you will pay more for your Internet dramatically less speed. So if you are a home-based business you most likely can just use Comcast/Xfinity home Internet!

The one caveat to all of that however is that if you use their business security nor their business telephone service you will have to use their business Internet. One recommendation I'd make to customers facing this type of dilemma is for them to get their security and telephone service through a different provider. Then simply get/use the fastest home internet they have available for your location!

So, when it comes down to it, what you REALLY are doing is choosing the lesser of two evils for providing you internet service.

• If you don't have a home-based business/rely on the internet, don't mind extended outages because of a wind storm, you can get some cheaper FAST internet via CenturyLink.
• If your day-to-day life relies on the need for internet (home business, student, etc.) then Comcast/Xfinity would be the way to go.

Again, this is all my opinion. But with my experience and expertise in the IT/IT support field, I hope this can help some folks make the decision between the two "King Pins" of Pacific Northwest internet; CenturyLink vs Comcast.

Protect Yourself From Cyber Attacks & Digital Fraud!

PROTECT YOUR INFORMATION

Make sure you know who you're communicating with.

• Fraudsters pose as credible organizations, such as banks and the IRS, "phishing" for your information.
• Be aware of COVID-related scams.
• Criminals are taking advantage of the pandemic. Learn more about the top scams criminals are using during these difficult times.

Report suspicious texts and emails.

• Fraudsters impersonate companies to get consumers to click links and provide personal information. These deceptive emails, phone calls, and text messages appear to come from a legitimate source.
• Don't let online shopping scams trick you.
• Before providing your billing information online, make sure you are working with a credible site. 
• Don't download any software or click unknown links.

SECURITY BEST PRACTICES

Layer your protection.

• A strong password is the first line of defense against cybercriminals. We recommend using multifactor authentication for an added layer of protection for all your accounts.

Be alert.

• Monitor your accounts regularly, respond to fraud alerts, and report unauthorized transactions promptly.
• Watch out for phishing attempts.
• There are some easy ways to ensure an email is from "who you think" sent it. There are some simple methods to spot Email Spoofing, which you can find here.

Set your preference for digital documents.

• Mailbox fraud has been an ongoing strategy for criminals. 
• Safeguard your correspondence by signing up to receive digital information for your products and services instead of by Mail/USPS.
•  Use a shredder to destroy paper documents when you are done with them.

Stay alert about industry trends on cybersecurity threats!

Business IT Services! Save your Business $$$!!

At Pacific NorthWest Computers, we don't have any monthly-fee type services or anything like that, as we don't provide "help desk style support".

But, we are preferred/dedicated IT provider for a lot of businesses in the area on a "call us as needed" basis!

How it typically works is we will schedule quarterly clean-up visits to check hardware, backups, check for bugs and perform software/OS updates; as well as address specific issues that you may be happening.

With this business model, we have helped nearly all of our business clients cut out HUGE monthly IT support bills, as well as provide a higher quality, and personable, level of care and support. We recently got a client out of a nearly $500 a month IT service contract, down to maybe spending $160-$300 every three months. That is a nearly 80% decrease in total IT costs just by switching over to us!

If your business is interested in cutting down on, and/or completely eliminating, bloated and overpriced IT support services, give Pacific Northwest Computers a call today!

www.pnwcomputers.com
360.624.7379

Can People Easily Find Your Business?

Can People Easily Find Your Business?

Is your Business listed on the major sales/services directory sites?

Do you have a social media presence; not just for followers but just to be found by their users?

Can users of different social, community, and information sites easily find you?

Clickfunnels, landing pages, blogs; do you need to implement all of those? Some of them? None of them?

Pacific NorthWest Computers​ can not only help more people find your company, product, or service but ALSO help search engines find pertinent info and data, all while building an Organic SEO system that runs on autopilot; helping increase your rankings, exposure, conversations, sales, profits, etc. With all of that in place, advertising is a piece of cake!

We then can help you INTELLIGENTLY use Google AdSense, Facebook Advertising, and Instagram Advertising using tools like Google Business, Google Search Console, and Google Analytics to intelligently approach and ATTACK your advertising campaigns. Get impressions, get those clicks, get those conversions and get those profits that have just been slipping by!

Interested? Setup a consult today!

Pacific Northwest Computers
www.pnwcomputers.com
360.624.7379
Jon@pnwcomputers.com

Only $100 per hour, and we can cover a LOT of ground in just an hour or two!!

RansomWare or a Fake Tech Scammer Locked You Out of Your Computer using a "SysKey" Password

Some RansomWare Viruses and "Microsoft Tech" Scammers will Enable Windows' "SysKey" Function,
 and lock you out of your computer!

Well we have a few ways you can remove that pesky "SysKey,
and get you back into your computer!

*THIS IS FOR WINDOWS 7; MAY WORK ON 8 or 10 BUT THIS IS NOT TESTED OR CONFIRMED.

If this happens to you, the first thing you can try is use a Windows OS Media disk to remove the "SysKey" function using the Command Line.

1. Boot to the appropriate OS Media (matches the installed OS version of the computer you are fixing). 
2. When the OS installation screen comes up, Select USA English and then "Repair the Windows Installation"; DO NOT INSTALL!! 
3. Go to "Advanced Troubleshooting" 
4. Click on "Advanced Repairs" 
5. Click on and open the the "Command Line" tool 
6. Find the OS Disk by changing drive letters and checkin contents with the "dir" command. ie: cd C: cd D: cd E:, etc. 
7. Run the following command on the OS drive:
   copy c:\windows\system32\config\regback c:\windows\system32\config 
8. Say no to the "Software" replace prompt, but say yes to the others and replace a total of 4 files; Default, SAM, Security and System. 
9. Reboot system 

You should be able to login to the computer again!
A warning however, you may have some security, OS and/or user account damage after the fact.

However there is an alternate method (or two) that can also do the trick, if the above process does not work, or is too difficult!

I have also removed the "Syskey" password using the following procedure:

1. Boot from a Windows 7 Install DVD/Thumbdrive, or boot from a user created Windows Restore/Repair Thumb Drive.
   *You can also attempt the same procedure from Windows Start-Up Repair; if you are able to get there. 
2. When the "Install Windows" screen appears, click on "Repair your computer" to access the system recovery options. 
3. From the nex screen, run System Restore to last point before the syskey password on your computer.
   *This will fail, but must be done! 
4. Click "run system restore again" and this will take you back to the main system recovery options list. 
5. Open Command Prompt from the main system recovery options list. 
6. Open Regedit; type "regedit" without the quotes, into the command prompt and the Regedit application will open. 
7. Navigate to: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Lsa and change the 'SecureBoot' value entry from 1 to 0. 
8. Navigate to: HKEY_LOCAL_MACHINE \SAM\SAM\Domains\Account and delete everything for "F value" so that it's data/value is 0000 
9. Reboot and you should now be able to Login! 

If you are not able to boot into the Windows 8 or 10 Startup Recovery Environment there is still yet another repair method you can try!

To get the computer to run a system restore if you can't get into the recovery environment, you try to make/trip the computer into doing a Startup Repair. 

• The way we do this, is by turning the system off mid boot and then Startup Repair should catch that "issue" and run the next time you power on. 
• During this process Windows typically recommends running a system restore to fix any possible boot issues; allow this process to proceed and complete. 
• After this process has completed, open the computer's DVD drive and insert a copy of Hiren's All-in-one Boot CD/thumb drive. 
• Turn the system off/restart the system. 
• Booting from DVD or USB, boot into the Hiren's All-in-one Media and select "Mini XP Recovery Environment" 
• Allow your system to boot into the "Mini XP Recovery Environment" RAM Drive environment. 
• Once booted into "Mini XP" you can now run the built in Registry Editor (regedit) to complete the registry edits needed and listed in the previous repair steps. 

This procedure lets you complete the same repair tasks but using a different access methods and tools, but the same general repair principles and process.

These all have worked for me on client machines and has allowed me to get passed a "syskey" password each time. Once I am able to login to the client's system, I will physically disconnect the internet and start my cleaning procedures on the affected system. After a full clean-up, software removal and tune-up the once locked PC will now run fine without the user getting locked out anymore!

I hope this helps general users or other IT professionals!

Pacific Northwest Computers
Jon Pienkowski - Owner/Operator
www.pnwcomputers.com
360.624.7379

Make 802.11ac Work Correctly On A Linksys WRT1900AC

Make 802.11ac Work Correctly On A Linksys WRT1900AC Router

I have had a Linksys WRT1900AC router for quiet sometime now, and in it's name it says that is an AC router. Since I have AC compatible Wifi devices, theoretically I should be able to get a max speed of around 1300 Mbps. In reality it would likely see something around 600 Mbps to something around 1024 Mbps due to the connections being wireless and can have interference. What I recently discovered though was that I was getting 802.11n speeds on my devices. I found that to be weird. So  I checked the route's settings.

Under "Network Mode" in the router's settings (logged in through a browser via the router's IP address), I found that the only options for wireless network modes were for A, N or A/N. But nowhere in the menus/options does it specify an option for 802.11ac!?

That was baffling to me seeing as this router is capable of doing 802.11ac according to Linksys AND it's in the devices NAME. So I figured that I was doing something wrong or I was not looking in the right place. Naturally, I checked their FAQ section and found nothing on this.
I also did what I tell ALL my customers to do and read the manual; found no assistance there.

After doing someone line research I found that if flipped the setting in "Network Mode from A/N only to Mixed (and after a reboot of the router) I had 802.11ac speeds! This router apparently HAS to be on "Mixed Mode" for AC speeds to be achieved. Very odd that Linksys would NOT include an AC option in the "Network Mode" section in the router settings, or make it more clear the A/N mode disables/prevents AC speeds all together.

Since I was able to figure it out, I wanted to make this post to hopefully help folks out that find themselves with the same or similar issue!

Pacific Northwest Computers

www.pnwcomputers.com

360.624.7379