Find the Cheapest Gas; No Matter Where You Are!

Because the gas prices are so out of control right now ($80 fill ups and all), I am always using my GasBuddy Android app find the cheapest gas; no matter where I am. They offer a website (Gasbuddy.com) and smartphone apps (iPhone, Android & Windows Phone Apps) for people to find and post the cheapest gasoline prices in their neighborhood, or where ever they may be! These apps and their website are something everyone needs to know about!

Rogue Hard Drive Error Repair Software

A new fake HD repair/error finding virus software is going around, and it hides all of your personal data so it  looks like all of your data has been lost or deleted; RUN FULL, MANUAL, VIRUS SCANS ASAP IF IT HAS BEEN A WHILE and MORE OFTEN THAN USUAL!

New Computer Software To Have & Use: 101 *INCLUDING VIRUS CLEAN-UP HOW-TO!!

With all the software that is out there for surfing the web and for security, it can be kind of confusing which programs you should or should NOT use. Maybe you have a brand new computer that you need to setup. Or you are looking to get your current system spruced and/or re-secured. Or maybe you are looking to overhaul your system's software completely! Here are some of my recommended software programs that I personally like, use and recommend. As well as a basic "How-To" to help get you going on running virus scans and to assist with tuning up your computer!

Google’s Chrome Web Browser: 

The Web is all about innovation, and Chrome sets the pace with dozens of new features to deliver a faster, more secure and customizable Web browsing experience for all! Google Chrome raises the bar for security. The new malware and phishing protection helps protect from viruses, worms, trojans and spyware to keep people safe while surfing on the Web.

Microsoft’s Microsoft Security Essentials:

Microsoft Security Essentials provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software. Microsoft Security Essentials is a free and effective antivirus that is easy to use, and is always kept up to date. So you can be assured your PC is protected by the latest technology. It’s easy to tell if your PC is secure — when you’re green, you’re good. It’s that simple. Microsoft Security Essentials runs quietly and efficiently in the background so that you are free to use your Windows-based PC the way you want—without interruptions or long computer wait times.

Malwarebytes' Anti-Malware (MBAM):

Malwarebytes' Anti-Malware is a high performance anti-malware application that thoroughly removes even the most advanced malware and spyware. With one of the fastest, most effective quick scans and malware removal capabilities on the market, this program is the perfect addition to your PC's defenses. The full version of the product includes a number of key features, including the ability to schedule updates and scans and most importantly, a real-time malware protection module that blocks malicious processes before they even start.

Safer Networking’s Spybot Search & Destroy:

Spybot - Search & Destroy detects and removes spyware, a relatively new kind of threat not yet covered by common anti-virus applications. Spyware silently tracks your surfing behavior to create a marketing profile for you that is transmitted without your knowledge to the compilers and sold to advertising companies. If you see new toolbars in your Internet Explorer that you haven't intentionally installed, if your browser crashes inexplicably, or if your home page has been "hijacked" (or changed without your knowledge), your computer is most probably infected with spyware. Even if you don't see the symptoms, your computer may be infected, because more and more spyware is emerging. Spybot-S&D is also absolutely free.
**NOTE! During the installation of this program, a feature called "Tea-Timer" will attempt to install and run. DO NOT INSTALL or ARM THIS FEATURE! It can be very intrusive and create conflicts with other security software you may have installed.

Trend Micro's HijackThis:

HijackThis inspects your computers browser and operating system settings to generate a log file of the current state of your computer. Using HijackThis you can selectively remove unwanted settings and files from your computer. Because the settings identified in a HijackThis log file can belong to both legitimate software and unwanted malware, it is important to use extreme caution when choosing to removing anything using HijackThis.

Piriform's CCleaner:

CCleaner is a free PC optimization tool. It combines a system cleaner that removes unused and temporary files from your system and also a fully featured registry cleaner! CCleaner allows Windows to run faster, more efficiently and gives you more hard disk space. The best part is that it's Small, Fast and Free!

VSRevo Group's Revo Uninstaller Free:

Revo Uninstaller free lists the installed programs and components for all and current user. With a choice of views, as well as a context menu, information on program components is available: program properties, their registry entries and links to manufacturer's web site, for a start. The "Search" option finds installed applications just by typing the first few letters of their name. Revo Uninstaller Free scans for "leftovers" with advanced algorithms that are precise, fast and very effective in searching for leftover Windows Services, Drivers, File associations, Shell Extensions, COM components, Windows Installer components, program settings and more!

MyDefrag:

MyDefrag (formerly JKDefrag) is a disk defragmenter and optimizer for Windows 2000/2003/XP/Vista/2008/X64. Completely automatic and very easy to use, fast, low overhead, with several optimization strategies, and can handle floppies, USB disks, memory sticks, and anything else that looks like a disk to Windows. Why use this defragger instead of the standard Windows defragger? 

• Much faster. 
• Totally automatic, extremely easy to use.
• Optimized for daily use.
• Disk optimization, several strategies.
• Directories are moved to the beginning of the disk.
• Reclaims MFT reserved space after disk-full.
• Maintains free spaces for temporary files.
• Can defragment very full harddisks.
• Can defragment very large files.
• Can defragment individual directories and files.
• Can be run automatically with the Windows Scheduler.
• Can be used from the commandline.
• Can be used as a screen saver.
• Can be run from cdrom or memory stick.
• Sources available, can be customized.

Piriform Recuva:

Accidentally deleted an important file? Lost something important when your computer crashed? No problem! Recuva recovers files deleted from your Windows computer, Recycle Bin, digital camera card, or MP3 player. And it's free!

CUTEpdf Writer:

Create PDF documents on the fly — for Free! Portable Document Format (PDF) is the de facto standard for the secure and reliable distribution and exchange of electronic documents and forms around the world. CutePDF Writer (formerly CutePDF Printer) is the free version of commercial PDF creation software. CutePDF Writer installs itself as a "printer subsystem". This enables virtually any Windows applications (must be able to print) to create professional quality PDF documents - with just a push of a button! ALL FOR FREE!

VideoLAN VLC Media Player:

VLC media player is a highly portable multimedia player for various audio and video formats as well as DVDs, VCDs, and various streaming protocols without external codec or program. It can also be used as a server to stream in unicast or multicast in IPv4 or IPv6 on a high-bandwidth network.

VLC Media Player can play:

• MPEG-1, MPEG-2 and MPEG-4 / DivX files from a hard disk, a CD-ROM drive, and so on
• DVDs, VCDs, and Audio CDs.
• From satellite cards (DVB-S).
• Network streams: UDP/RTP Unicast, UDP/RTP Multicast, HTTP, RTSP, MMS, etc.
• From acquisition or encoding cards (on GNU/Linux and Windows only).

Sumatra PDF Viewer:

Sumatra PDF is a slim, free, open-source PDF reader for Windows. Sumatra has a very minimalistic design and is no where NEAR the security risk that Adobe Reader can be. Simplicity has a higher priority than a lot of features with Sumatra. It's small, secure and starts up very fast.


Google's Picasa Picture Manager & Editor:
Picasa is software that helps you instantly find, edit and share all the pictures on your PC. Every time you open Picasa, it automatically locates all your pictures (even ones you forgot you had) and sorts them into visual albums organized by date with folder names you will recognize. You can drag and drop to arrange your albums and make labels to create new groups. Picasa makes sure your pictures are always organized. Picasa also makes advanced editing simple by putting one-click fixes and powerful effects at your fingertips. And Picasa makes it a snap to share your pictures, you can email, print photos home, make gift CDs, instantly share your images and albums, and even post pictures on your own blog.

 Now here are some basic instructions on how to use the security programs we recommended above!

1. Double click on a security program’s icon; MS Security Essentials, Spybot, MBAM, etc...
2. Locates the program’s “Update” button and update the software;
3. You may need to click ok a few times but this process takes only a minute to download and install updates on a high-speed internet connection.
4. Once the program has been updated, select “Scan Now” or “Check for Problems” and run a system scan.
5. If you are given the option to run Quick or Full scan; always run the Full scan. This process can take an hour to a couple of hours to complete and will slow down the computer if you decide to use the computer as it scans.
6. Once the program says it’s completed its scan, delete or quarantine any and all findings; if the malware can’t be removed, contact Pacific NorthWest Computers ASAP!

• Run full scans with theyour security software every 2 weeks if you can; at-least once a month. All the security software is 100% free but can also bee purchased. During updates, these programs may pop up an ad for a purchasable version of themselves. But don’t be alarmed! Just simply click an available “later” or “ok” button or just close the box with its upper right "X" button.

• Use CCleaner to help with the “junk file cleanup” that needs to be routinely cleared for security and performance purposes. To do this, just find and double click the CCleaner icon and then simply click “Run Cleaner”. When it says it’s completed, you’re all done!

• Use MyDefrag to help keep the files on your hard drive organized as well as help to keep your computer and hard drive running the best that it can! At least once a month run a "System Disk Monthly" de-fragmentation on your "C:\" drive. If you have external hard drives, you can run a "Data Disk Monthly" de-fragmentation on those drives as well to help maintain optimal read/write performance. Also, there area Daily and Weekly defragmentions you can run for both types of hard drives as well.

Recycle your old computer, computer parts, peripherals and electronics!

If you live in the Vancouver, WA Pacific NorthWest Computers does take in some computer products.

Give us a call to find out more!

Keep Electronics out of landfills and recycle what you don't need!

Jon Pienkowski

Pacific NorthWest Computers

www.pnwcomputers.com
360.624.7379

Rogue Security Program Infections; At a Glance!

More and more everyday I am see and hear about people becoming infected with Rogue security Software virus. 

Rogue security software is a form of computer malware that deceives or misleads users into paying for the fake or simulated removal of malware. Rogue security software, in recent years, has become a growing and serious security threat in desktop computing. – Wiki

Right now the most common form of infection they are using is web page hi-jacking and “trap” websites that are created to “host” the virus (why using Firefox is so important).

So what people end up encountering is a web page that has been hacked, hi-jacked, infected or exploited that is unknowingly “hosting” this virus and ends up spreading the infection to whom ever visits the website. In doing this, their trap has been set and the infections begin! This form of infection is commonly refered to as a “Drive-by Download“.

After the computer becomes infected, users start to see and encounter “security warning” icons in their task bar (lower right of the desktop), pop-ups warning of an infection and fake animated virus scans indicating your computer is infected as the virus itself tries to build its credibility. In  most cases the virus can even infect the Windows Security Center making it even harder for users to identify whether the software is real or not. However the goal being achieved out all of this is for the virus creators to make money. So they are hoping that the users of the computers that become infected, and fooled by the “song and dance” the virus puts on, and buy their infectious and fake security software.

So I wanted this to be a little heads up and explanation for everybody about this subject since it is the most common repair I encounter to date.

Be Aware, Stay Informed and Scan Often!
 
~Jon Pienkowski, Pacific NorthWest Computers

BCC Your Emails!

I have started using the BCC feature of my email religiously to prevent emailing other people’s email addresses when forwarding or distributing “mass address” emails. If  you ever get an email with that classic LIST, or lists, of various email addresses then PLEASE pull those emails outta there! I have recently blogged about the dangers of Spam, forwarded and chain emails. (Please check back through our archive to find that important read.)

As a quick refresher; Don’t trust ANYTHING you get in as an email if its not from somebody I know or is a chain/forwarded email! No matter the subject or topic of that  email! Social engineering is used where ever and when ever it can be applied to whom ever can apply it towards; through ANY medium!

Better be safe than sorry so if something does happen to REALLY catch your attention, just Google it and see what comes up! 

BUT ONLY IF IT IS FROM SOMEONE YOU KNOW!

If we all could start using BCC (blind carbon copy), we can send what ever you wanted to whom ever  you wanted, and have it will look like it was specifically sent to that person! No sending of others emails addresses again!
Complete anonymity!
Hope that helps some people out!!

Jon Pienkowski – Owner
Pacific NorthWest Computers

The Facts on Forwarded Emails, Chain-mail & E-mail Petitions

By now, most people are familiar with Snopes.com and/or Truthorfiction.com for determining whether information received via e-mail is true or false. (If not, start using them!) Well, Snopes.com recently put together a fantastic "E-mail Fact List". The the purpose of the list; to inform our readers on what really happens when you send/receive forwarded e-mails, chain letter e-mails and those e-mail petitions. So we at Pacific NorthWest Computers is posting that information to help inform everyone on whats going on behind the scenes with chain mail, the dangers in forwarding those emails  and the facts on e-mail petitions. Enjoy and please forward to friends, family and co-workers!

1. Almost all e-mails that ask you to add your name and forward on to others are similar to that mass letter years ago that asked people to send business cards to the little kid in Florida who wanted to break the Guinness Book of Records for the most cards. All it was, and all any of this type of e-mail is, is a way to get names and 'cookie' tracking information for telemarketers and spammers to validate active e-mail accounts for their own profitable purposes. The host sender is getting a copy each time it gets forwarded and then is able to get lists of 'active' e-mail addresses to use in SPAM e-mails or sell to other spammers. If you have been sending out (FORWARDING) the above kinds of e-mail, now you know why you get so much SPAM.
   
•  Do yourself a favor and STOP adding your name(s) to those types of listings, regardless of how inviting they might sound. You may think you are supporting a great cause, but you are NOT! Instead, you will be getting tons of junk mail later. Plus, you are helping the spammers get rich;. Let's not make it easy for them.
  
  
2. REMOVE ALL EMAIL ADDRESSES STILL ATTACHED BEFORE YOU FORWARD A MESSAGE. IT IS PUTTING EVERYONE'S NAME OUT THERE. Most people use a nickname for their email just so their real name is not out there on the Internet. BUT....... if YOU have listed their real name in your contacts, it will also show up next to their email address. Be a friend and delete all the names before forwarding. Even better, send everything by BCC. That's BLIND CARBON COPY. That way NO names will ever show up on an email.
   
   
3. That brings us to E-mail petitions. E-mail petitions are NOT acceptable to Congress or any other organization. To be acceptable, petitions must have a signed signature and full address of the person signing the petition.
   

I hope this opens some eyes and educates folks on whats going on behind the scenes with chain mail, the dangers in forwarding those emails  and the facts on e-mail petitions. The aware we are to how cyber-criminals work, the better we are on preventing SPAM and identity issues.

Please pass this blog posting along to all  friends, family or co-workers!

Jon Pienkowski
_______________________
Pacific NorthWest Computers
www.pnwcomputers.com

Main content is from Snopes.com
Edited and Formatted by Pacific NorthWest Computers

HP's Nvidia Chipset Nightmare

A little over a year ago, while I was working at a local SW Washington computer repair shop, a customer brought in an HP DV series laptop with some serious and peculiar problems.

This HP laptop would randomly loose and then regain ability to use its on-board wireless. It would sometimes not boot at all and would RANDOMLY crash and reboot while in use. Sometimes, it would just come on with a black screen and nothing else at all. I immediately sensed that there was a major problem, and after tearing it apart and inspecting it from head to toe, I went to my good old' Google web search.

What I found was a surprise! HP had issued a recall on their DV and V series laptops; the NVIDIA chip set they had been using in 11 models of their laptops apparently didn't take too well to HP's motherboards. It turns out that the NVIDIA chips that were installed for video, wireless, etc were installed with low quality solder (the metallic substance used to bind electronics together) along with that issue; HP was using a "thinner-than-usual" circuit board. The two together have created a HUGE public relations and financial mess for themselves.

To give HP some credit, at first they were handling the recall quite well. They extended many systems’s already expired two year warranty with an additional 1 year warranty so systems could be repaired. But saying you will do something and actually doing it are 2 separate things.

Now don't get me wrong, I have helped several customers with this recall and they have received new/replacement laptops. But as it turned out, some of the "new" and "repaired" laptops that they were reissuing were failing before, or just after, their new 90 day repair/replacement warranty; this is where it starts to go down hill...

Really quickly, here is a basic definition of a recall:

A product recall is a request to return to the maker a batch or an entire production run of a product, usually due to the discovery of safety or product issues. The recall is an effort to limit liability for corporate negligence (which can cause costly legal penalties) and to improve or avoid damage to their public image.

HP has never really publicly declared this recall to the public and information is VERY hard to find about the recall. To my knowledge HP has not been notifying any of the merchants that they stock, supply and sell to about this recall. Plus, they never stopped selling the defective units all together.

So now, angry HP customers and users have created HPLies.com and are teaming up with other affected users to bring awareness to this "corporate denial" as well as compiling and publishing user’s experiences with receiving help from HP. The site then provided methods on how to take action to get their defective HP laptops appropriately replaced or repaired. The web site is also drafting letters in an attempt to form routes of communication and to submit complaints to HP's President & CEO, Mark Hurd.

My purpose in writing this blog is to help bring more awareness to what HP is and is not doing to deal with this "recall". My biggest frustrations are that HP has not publicized this recall enough. Many people have no idea that there is a recall and the ones who are affected, receive ridiculous support; if they are lucky to get that! They often get their customers frustrated enough that they simply buy another laptop or pay for HP to repair their defective system. Outrageous!

Pacific NorthWest Computer's customer service is based on character, respect and responsibility. I expect nothing less from other businesses and corporations!

If you think your laptop could be or is affected by this recall, give me a call today!
I can help you every step of the way; including packing and shipping your laptop for you!

Jon Pienkowski - Pacific NorthWest Computers
360-624-7379
www.pnwcomputers.com

References:
Product Recall - Wiki

HP Limited Warranty Service Enhancement

HP Limited Warranty Service Enhancement (Product Numbers Included)

HPLies.com - "Why Were Angry"

NVIDIA Class Action Suite *Updated 10/13/2009

Stay Warm & Stay Secure!

Well, Fall is finally here and though the Sunny days are overwhelming gorgeous and the leaves will turn beautiful colors, sadly the rain and cold takes over!!  :-(
What that really means though is that people start spending more time inside to avoid the elements outside! That usually equates to people also spending more time on their computers.

Now is the time to update, review and tighten security on your PC as well as your Network!

Just in time for the changing of the seasons, we have recently completed pnwcomputers.com's Services web page with the recent completion of our Networking Services page:

PNW Computers' Networking Services

*If you click the link above, it should be able to take you directly to the web page. However if this does not work, copy and paste the following URL: http://pnwcomputers.com/network.html

Stop bye and take a look at the new web page and let me know if you have any questions or comments and please, feel free to browse the rest of the website!
Check out our other Blog and also our site's "Links" page! There is lots of great information to be found all over the site!

Thanks so much everyone, stay warm and stay secure!

Sincerely,

Jon-Eric Pienkowski
_________________________
Pacific NorthWest Computers
www.pnwcomputers.com
jon(at)pnwcomputers.com

Facebook May Not Be For Everyone...

Here is a pretty fantastic read on Facebook and "what's going on" when you surf the site, create an account and communicate with other people. There is also a good detailed explanation of what "Apps" are and so on; good read for even the experienced users out there!

“As a security vendor there are too many dangers on Facebook to advocate its use”.