What Is an IT Advocate?
An IT advocate is an individual who supports and advises clients with their IT product/service needs, as well as any other technology-related needs. Not everyone has, needs, or can afford a CTO or a dedicated System Administrator to help with, and represent, their business. But now, you can hire Pacific Northwest Computers to represent your company in those roles, if and when that need ever arises!
The IT Advocating Services that Pacific Northwest Computers Provides, Include:
- Investigate, Document & Resolve Product or Service Issues With Vendors/Providers
- Refer & Consult Clients on Recommended & Needed Technology Products/Services
- Conflict Resolution & Mediation with Vendors/Suppliers/Etc.
- Crisis Management & Crisis Prevention/Response
- Malware Attack Investigation, Documentation & System Improvements
- Data Breach Investigation, Documentation & System Improvements
- Data Loss Disaster Assistance, Policy Development & Data Loss Prevention System Development
- Information Technology Professional Witness for Legal/Court Cases
- Help Set Up Appointments for Needed Services or Support From Vendors/Providers
- Warranty Exchange/RMA Support
- Termination of Service(s) Support (Software Vendors, Services, Etc)
- General IT/Technical Advising
- Technical Documentation Services
- Reading & Understanding Technical Documentation
- Reading & Understanding Service/Setup Material & Instructions
- Implementing Needed Technical Procedures for Products & Services
- "On-Demand" IT Administrator/CTO Services:
- Develop policies and procedures
- Recommend the use of technology to enhance products and services for a client's internal operations, as well as their customer's experience.
Jon Pienkowski
Pacific Northwest Computers
360.624.7379
