Tuesday, March 11, 2025

Intel CPU Instability Issues; 13th & 14th Gen Processors

​Intel has addressed instability issues in its 13th and 14th Gen Core desktop processors, particularly the K, KF, and KS-series Core i5, i7, and i9 models. These issues were linked to elevated operating voltages causing premature aging and system instability.
(​The Verge)

To mitigate these problems, Intel released microcode updates, including version 0x12B, which limit voltage requests above 1.55V. This update aims to improve stability without significantly impacting performance. ​
(techpowerup.com)

It's important to note that processors already experiencing instability due to this issue cannot be repaired through software updates. Intel has extended the warranty for affected processors by two years, allowing users to seek replacements if necessary.
(​The Verge)

Intel's 13th and 14th Gen mobile processors, including the HX-series, as well as non-K-series Core i5, i3, and Xeon desktop processors, are not affected by this voltage instability issue. ​
(Hacker News - The Verge)

For users with affected desktop processors, it's recommended to update the BIOS with the latest microcode to prevent potential instability. If instability symptoms are already present, contacting Intel Customer Support or the original place of purchase for assistance is advised.

*Intel does claim the problems HAVE been indeed fixed through the 0x12B micro code update via manufacturer-released BIOS updates!

Here Are Some Key Concerns:

  1. High Power & Heat – The Alder Lake architecture introduced a hybrid core design, but the i9-12900K was known for running hot, especially under heavy loads, requiring strong cooling solutions.
  2. Voltage Spikes & Instability – Some motherboards pushed aggressive power limits by default, leading to overheating and potential thermal throttling.
  3. BIOS & VRM Issues – Some motherboards had BIOS issues that didn’t properly regulate power delivery, causing instability and even damage to some chips.
  4. Windows 11 Performance Issues (Early On) – Some early issues with Windows 11’s scheduler not properly utilizing the P-Cores and E-Cores led to performance inconsistencies.
  5. DDR4 vs. DDR5 Compatibility – Early motherboard BIOS versions sometimes had stability issues when using DDR5.
  6. Melting 12VHPWR Connectors (Rare Cases) – Some reports suggested high power draw causing issues with PSU connectors in extreme overclocking scenarios.
  7. Potential Degradation – Overclocking (even within Intel’s own limits) has led to faster degradation of some 13900K chips, requiring undervolting or power limit adjustments for longevity.

If You’re Using ANY of The Affected CPUs, We Recommend The Following:


1. BIOS & Firmware Updates

  • Keep BIOS Up to Date: Intel often releases microcode updates to fix performance issues and bugs.
  • Disable Unused Features: If you're not using E-Cores (Efficiency Cores), you can disable them for better single-threaded stability.

2. Cooling and Thermal Management

  • Use a High-Quality Cooler: Both CPUs run hot, so an AIO liquid cooler (240mm or larger) or a high-end air cooler (Noctua NH-D15, Deepcool Assassin III, etc.) is recommended.
  • Apply Good Thermal Paste: Use high-quality thermal paste like Thermal Grizzly Kryonaut or Arctic MX-6 for better heat transfer.
  • Enable Thermal Limits: In the BIOS, set PL1 and PL2 (Power Limits) to reasonable values to prevent overheating.2. Power Delivery & Motherboard Settings
  • Use a Good Motherboard: Ensure you use a Z690/Z790 board with strong VRMs (e.g., ASUS ROG Maximus, MSI MEG, Gigabyte Aorus Master).
  • Disable or Adjust Power Limits: Some motherboards default to unlimited power limits, causing excessive heat and power draw.
  • Set Load-Line Calibration (LLC): Adjusting LLC to a moderate level (Level 3-4) can help with voltage stability.

3. Memory and Stability Tuning

  • Use Stable RAM Speeds: DDR5-6000 to 6400 CL30 is the sweet spot for Raptor Lake (13900K).
  • Avoid XMP Issues: Some boards struggle with XMP. If you have stability issues, try manually adjusting VDDQ, VCCSA, and IMC voltages.

4. Preventing VRM and PSU Problems

  • Use a High-Quality PSU: A minimum of 850W (Gold-rated or better) is recommended.
  • Watch for VRM Throttling: If using a budget board, check VRM temperatures under load to avoid power throttling.

5. Avoiding Warping/Bending Issues

  • Use a Contact Frame: The Intel LGA1700 socket is prone to CPU bending, causing poor contact with the cooler. Consider a Thermalright or Caseking contact frame to maintain even pressure.
  • Check for Uneven Cooling Contact: If you see uneven thermal paste spread, your cooler might not be making proper contact.

6. Undervolting for Efficiency

  • Try Intel’s Adaptive Undervolting: You can reduce power draw and temps without losing performance by setting a negative voltage offset in BIOS (-0.05V to -0.1V).
  • Use Intel XTU (Extreme Tuning Utility): You can experiment with undervolting without committing changes in BIOS.

7. Monitor Performance and Stability

  • Use HWMonitor or HWInfo: Keep an eye on temps, voltages, and power draw during gaming or heavy workloads.
  • Run Stability Tests: Use Cinebench, Prime95 (small FFTs), or OCCT to ensure system stability.


QuickBooks Desktop: Error 350

Error 350 in QuickBooks Desktop during a rebuild process usually indicates corruption within the company file that QuickBooks' built-in tools (Verify/Rebuild and File Doctor) are unable to fix. Since you've already worked with QuickBooks support and used their repair tools without success, here are some advanced steps to try:

1. Create a Portable Company File & Restore

A portable company file (.qbm) strips out some data corruption and can sometimes fix issues that a regular backup cannot.

Steps:

  • Open QuickBooks and go to File > Create Copy
  • Select Portable company file (.qbm) and follow the prompts to save it
  • Close QuickBooks
  • Reopen QuickBooks and restore the portable file by going to File > Open or Restore Company > Restore a portable file
  • Try running the Verify/Rebuild Data tool again

2. Manually Recreate the File via Excel & IIF Import

If the file is heavily corrupted, you may need to manually extract and re-enter data:

  • Export lists and transactions to Excel/IIF
  • Create a new company file
  • Import back-in the data

3. Use QuickBooks Auto Data Recovery (ADR) – If Available

QuickBooks Auto Data Recovery (ADR) creates backups of your company file. If enabled, you can attempt a restore.

Steps:

  • Navigate to your QuickBooks company file folder
  • Look for the .adr files (e.g., CompanyName.qbw.adr)
  • Rename your damaged .qbw file and copy the .adr version, renaming it back to .qbw
  • Open QuickBooks and check if the issue persists

4. Try Third-Party QuickBooks Repair Tools

Intuit’s built-in tools have limitations. Third-party tools like Stellar Repair for QuickBooks or DataNumen QuickBooks Repair can sometimes recover data from a corrupt QuickBooks file when standard tools fail.

5. Consider Professional Data Recovery Services

If the corruption is severe and you cannot rebuild the file at all, Intuit offers a QuickBooks Data Recovery Service where they manually repair the file. Alternatively, we at Pacific Northwest Computers can assist with QuickBooks data file recovery.

If none of these steps resolve the issue, your best bet may be to restore from a recent unaffected backup and manually re-enter any missing transactions. 

Let me know if you have any questions or need further guidance!



HIPAA-Compliant Cloud Storage



If you're looking for HIPAA/HITECH-compliant cloud storage, you'll need a provider that offers encryption, access controls, audit logs, and a Business Associate Agreement (BAA) to ensure compliance with HIPAA regulations. Here are some of the best options!

Top HIPAA/HITECH-Compliant Cloud Storage Providers


1. Microsoft OneDrive for Business / SharePoint (via Microsoft 365)

  • Compliant: Yes, with a signed BAA
  • Encryption: AES-256-bit encryption in transit and at rest
  • Access Controls: Role-based access, multi-factor authentication (MFA)
  • Best For: Businesses already using Microsoft 365
Microsoft offers a HIPAA BAA as part of its Microsoft Online Services Terms (OST) agreement.
You can review and accept the BAA through the Microsoft Service Trust Portal:
  1. Go to Microsoft Compliance Center
  2. Sign in with your Microsoft 365 admin account
  3. Navigate to Compliance > Reports > Audit and Compliance Reports
  4. Look for the Business Associate Agreement (BAA) and review the terms
  5. If you have Microsoft 365 Business, Enterprise, or Government plans, the BAA is included automatically once you agree to the terms.

2. Google Drive (via Google Workspace Business & Enterprise)

  • Compliant: Yes, with a BAA (requires Business Standard, Business Plus, Enterprise, or G Suite for Nonprofits)
  • Encryption: AES-256-bit encryption
  • Access Controls: Admin controls, data loss prevention (DLP), audit logs
  • Best For: Teams using Google services
Google offers a BAA to Google Workspace Business (Standard & Plus), Enterprise, and G Suite for non-profit customers.
You can sign a BAA with Google through the Google Admin Console:
  1. Go to Google Admin Console (admin.google.com)
  2. Click on Account Settings > Legal & Compliance
  3. Select Review and Accept the HIPAA Business Associate Amendment
  4. Confirm acceptance

3. Dropbox Business (Dropbox Enterprise)

  • Compliant: Yes, with a BAA (only for Business and Enterprise plans)
  • Encryption: AES-256-bit encryption
  • Access Controls: User permissions, MFA, activity tracking
  • Best For: Simple file storage with team collaboration
Dropbox offers a BAA for Dropbox Business, Advanced, Enterprise & Education plans. You must contact Dropbox sales or support to request a signed BAA:
  1. Log in to your Dropbox Business Admin Console
  2. Navigate to Settings > Account Settings
  3. Find the HIPAA Compliance section and request a BAA
  4. Dropbox will provide a custom agreement for you to sign
            ðŸ“Œ More info: Dropbox HIPPA Compliance

4. Box (Enterprise Plan)

  • Compliant: Yes, with a BAA
  • Encryption: AES-256-bit encryption
  • Access Controls: Advanced permission settings, integration with identity management systems
  • Best For: Large businesses with strict compliance needs
Box provides BAAs for Business and Enterprise customers. The BAA is not automatically signed; you must request one:
  1. Upgrade to Box Enterprise or Business
  2. Contact Box Sales or Support to request a BAA
  3. Box will provide the agreement for review and signature

5. Amazon AWS (S3 with HIPAA Controls)

  • Compliant: Yes, when properly configured and a BAA is signed
  • Encryption: AES-256-bit encryption at rest, TLS for data in transit
  • Access Controls: IAM policies, audit logs
  • Best For: Companies needing a scalable, customizable cloud solution
AWS offers a BAA for HIPAA customers, but you must manually request one:
  1. Log in to AWS Management Console
  2. Navigate to AWS Artifact (AWS Compliance Center)
  3. Under Agreements, select "Request Business Associate Addendum".
  4. Sign the BAA electronically
  5. AWS will activate HIPAA-compliant features once signed

6. Tresorit

  • Compliant: Yes, with BAA
  • Encryption: End-to-end encryption (Zero-Knowledge architecture)
  • Access Controls: User and device management, MFA
  • Best For: Maximum security with zero-knowledge encryption
Tresorit provides a BAA with their Enterprise Plan.
You must contact their support team to request and sign the agreement.

Choosing the Right Solution

  • If you're using Microsoft 365 or Google Workspace, OneDrive or Google Drive will be the easiest to integrate.
  • If you need advanced security and compliance, Box or Tresorit are great choices.
  • If you require a highly customizable and scalable option, AWS S3 is ideal but requires more setup.

Final Notes:

  • You must configure security settings properly after signing the BAA. A signed BAA alone does not make you HIPAA compliant—you must follow encryption, access control, and audit log best practices.
  • Need help setting up your HIPAA-compliant cloud storage? Contact Pacific Northwest Computers at 360-624-7379 or text 503-583-2380, and we can help assist you! 😊