If you suspect someone is accessing your accounts and/or devices, quickly securing them is crucial. Here are steps to check if your devices or accounts are being monitored or accessed by a 3rd party; and how to secure them!!
Check If Someone Has Access To Your Accounts and/or Devices:
Check for Unusual Behavior Being Exhibited By Your Device(s):
- Unexpected battery drain.
- Data usage spikes.
- Overheating devices.
- Unusual pop-ups or applications.
Review Account Activity:
- Check recent activity on your accounts to see if there are any unauthorized logins or changes.
- On Gmail:
- Go to “Details” at the bottom of your inbox.
- On Facebook:
- Settings > Security and Login > Where You're Logged In.
- For other services, look for similar settings.
Check Connected Devices:
- Review the list of devices connected to your network or online accounts (Google, Apple, etc) and remove any devices that you do not recognize.
Review Installed Apps:
- Go through your installed applications and look for any apps you don't recognize or remember installing.
- On Android: Settings > Apps.
- On iOS: Settings > General > iPhone Storage.
Check Permissions on/of Your Device(s):
- On Android: Settings > Apps > [App Name] > Permissions.
- On iOS: Settings > Privacy > [Permission Type] (e.g., Location Services, Camera).
Update Your Software:
- Ensure your device's operating system and all apps are up to date, as updates often include security patches.
- On Android: Settings > Software Update.
- On iOS: Settings > General > Software Update.
Run Security Scans:
- Install and run Malwarebytes Anti-Malware to detect any malicious software.
Steps to Secure Your Accounts & Device(s):
Change Your Passwords:
- Update passwords for all accounts linked to your devices.
- Use strong, unique passwords for each account.
- Consider using a password manager.
Enable Two-Factor Authentication (2FA):
- Set up 2FA for all accounts that support it to add an extra layer of security.
Logout from All Devices:
- Sign out of all devices for each account. This will force any unauthorized users to log back in, prompting 2FA if enabled.
- Look for "Log out of all devices" or similar options in account settings.
Reset Your Device:
- Factory reset your device to ensure no malicious apps remain.
- Backup important data before resetting.
- On Android: Settings > System > Reset > Factory data reset.
- On iOS: Settings > General > Reset > Erase All Content and Settings.
- After resetting, only reinstall apps from official app stores and trusted sources.
Monitor Account Activity:
- Regularly check account activity for any unauthorized access or changes.
Notify & Seek Help:
- If you’re in any immediate danger or you feel threatened, please call 911
Notify Account Providers:
- Contact the support teams of the services where you suspect unauthorized access. They can help secure your account and investigate any breaches.
File Reports & Legal Resources:
- You can call the local non-emergency line for local resources and assistance, just dial 311
- What 311 Can Do:
- Direct you to identity theft assistance programs
- Connect you with local victim support services
- Provide guidance on how to file reports with local law enforcement in a non-emergency context
- What 311 Can't Do:
- They cannot investigate or intervene in cyberstalking or hacking
- They won’t provide technical support or direct cybersecurity help
Local Law Enforcement: They can investigate cyberstalking, identity theft, and other forms of harassment.
FBI Internet Crime Complaint Center (IC3): You can report cyber crimes and hacking here: https://www.ic3.gov
Identity Theft Resource Center: They offer free support for people who believe their identity has been stolen: https://www.idtheftcenter.org
Additional Tips:
- Use a Password Manager: Consider using a password manager to generate and store complex passwords securely.
- Regularly Monitor Accounts: Keep an eye on your account activity and be alert to any suspicious behavior.
- Educate Yourself on Security: Stay informed about online security practices to better protect your digital life.
By following these steps, you can regain control of your accounts and devices, enhancing your overall security. If you need personalized assistance, don't hesitate to reach out to professionals for help!
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