Thursday, October 2, 2025

New Insurance Industry Technology Requirements



Is Your Business Meeting New Insurance Industry Technology Requirements?


Insurance Providers Are Changing the Rules

More insurance carriers are now requiring regular IT maintenance; even if you're not experiencing any active issues. This isn't just a recommendation anymore; it's becoming a mandatory condition for maintaining coverage under HITECH, HIPAA, and other technical compliance standards.

The reason? Preventative maintenance significantly reduces the risk of data breaches, system failures, and costly downtime. Insurance providers recognize that businesses with regular IT check-ups file fewer claims and recover faster from incidents.


PNWC Quarterly Maintenance Visits

To help you stay compliant and protected, we offer comprehensive quarterly maintenance visits that cover everything your insurance provider is likely to require:

During each quarterly visit, we will:Check hardware health and identify potential failures before they happen
  • Audit and verify backup systems to ensure data recoverability
  • Run antivirus and malware scans to catch threats early
  • Review and improve system security configurations
  • Install critical OS and software updates
  • Perform system clean-ups and address any specific concerns

Pricing: Quarterly maintenance visits are charged at our standard hourly rate (business or residential). Many clients find that the cost of preventative maintenance is far less than the cost of emergency repairs; or worse, a denied insurance claim.


IT Disaster Recovery Plans (DRP) May Also Be Required

In addition to regular maintenance, many insurance policies now require businesses to have a formal IT Disaster Recovery Plan (DRP) in place. A DRP outlines how your business will respond to IT emergencies, recover critical systems, and maintain operations during disruptions.

Want to Create Your Own DRP? We've developed a free, open-source Technical Support DR Template available on GitHub. This comprehensive template walks you through documenting your systems, backup procedures, recovery steps, and emergency contacts. It's perfect for businesses who want to take a hands-on approach to disaster recovery planning.

Need Professional Help? PNWC also offers IT Disaster Recovery Planning services to create customized, compliant plans tailored to your specific business needs and insurance requirements. We'll handle the entire process for you.


What You Should Do Next

  1. Check your insurance policy to verify specific IT maintenance and DRP requirements
  2. Schedule your quarterly maintenance visit to ensure compliance
  3. Use our open-source template via our Github to try to complete a plan yourself
  4. Ask us about helping you to create or update your IT Disaster Recovery Plan


Don't wait until you file a claim,
 To discover you weren't meeting your policy requirements. 
Make sure you are compliant and protected!!




Created & Maintained by Pacific Northwest Computers



📞 Pacific Northwest Computers offers remote and onsite support across: 
Vancouver WA, Battle Ground WA, Camas WA, Washougal WA, Longview WA, Kelso WA, and Portland OR
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